Online Seller Account Service and Operation Schedule

Dates	Available Transactions*	Restrictions*	Available Channels
From Tuesday, January 29 7:30am until 5pm Wednesday, January 30	Pending transactions initiated before this date and outbound transfers only Note: All forward contracts can be closed out at market value	Regular Opening hours Access to the online platform disabled Wednesday, January 30 5pm onwards	Email [email protected]
From Thursday, January 31 8:30am until Thursday, February 7 4pm	Outbound transfers to existing beneficiaries only Note: All forward contracts still open at 4pm on Thursday, January 31 will be automatically closed out at market value with gains/losses posted to originating current account	Opening hours 9am- 4pm	Email [email protected]
From Friday, February 8 until until Tuesday, February 19 4pm	Any further incoming balances will be returned to sender Please call or email to arrange the return of any remaining balances on account	Opening hours 9am- 4pm	Email [email protected]
From Wednesday, February 20 onwards	Any further incoming balances will be returned to sender Any remaining balances will be returned to the sender	Access to live phone and email service disabled from this date forward	Email [email protected]

*As per existing Terms and Conditions