Online Seller Account Service and Operation Schedule
Dates | Available Transactions* | Restrictions* | Available Channels |
---|---|---|---|
From |
Pending transactions initiated before this date and outbound transfers only Note: All forward contracts can be closed out at market value |
Regular Opening hours Access to the online platform disabled Wednesday, January 30 5pm onwards |
Email |
From Thursday, |
Outbound transfers to existing beneficiaries only Note: All forward contracts still open at 4pm on Thursday, January 31 will be automatically closed out at market value with gains/losses posted to originating current account |
Opening hours |
Email |
From Friday, |
Any further incoming balances will be returned to sender Please call or email to arrange the return of any remaining balances on account |
Opening hours |
Email |
From Wednesday, February 20 onwards |
Any further incoming balances will be returned to sender Any remaining balances will be returned to the sender |
Access to live phone and email service disabled from this date forward |
Email |
*As per existing Terms and Conditions