Q&A

Q&A

Unfortunately not. The US business will be closed and will cease to have the licences required to trade with US-based clients.

The closure comes into effect immediately. A consequence of the decision to close the US office is that you will no longer be able to transact with WorldFirst from 29 January, 2019.

If you have trades that are pending, or payments that are due to be made, these will be processed as normal, but no new instructions or deposits will be accepted.

If you have money on account with us, it remains totally safe and secure. We will be contacting all customers with balances on their accounts to assist with processing those funds. If you have balances on your account, you will be able to make payments from these balances using your online account as usual, up until the end of the day Wednesday January 30, 2019.

If you have balances on your account, you will be able to make payments from these balances using your online account as usual, up until the end of the day Tuesday, January 29th. After that time, you will need to call or email us to process your payment.

We recommend that you change your marketplace account and or other beneficiary details to another provider/sender as soon as practicable.

Worldfirst US will be re-branded as Omega and subsequently operate independently of the World First Group. Worldfirst online platform will no longer be available.